The room was spacious and comfortable, equipped with convenient amenities like an electric kettle, air conditioning, and a work desk, all situated conveniently near the JR station.

The breakfast offered lots of FAB meals. Both rooms we booked were nicely decorated and huge with minimal services and comfortable bed, no reason to complain. Location: the hotel was right by mountains, the famous Zenkoji temple and the cafe.

Recommend and would happily return, it was a luxurious stay. The location is strategic and they have parking onsite. The hotel's restaurant is really nice for dinner.

The location was fantastic, right in the center of the city in a great area, and the room was incredibly spacious with minimal services, making for a comfortable stay here.

The restaurant was good for dinner here, I had healthy dishes. Television with satellite channels, climate control, and a fridge were provided;)))

None.

I liked its absolutely courteous and caring employees.

I came here for 4 nights and had a such wonderful stay. Big size and clean hotel, location was strategic and convenient next to the famous Zenkoji temple, mountains, and the cafe and the South Tower. The room was good sized and beautifully decorated with a lovely view of the Nagano valley. The bathroom was big size with a shower, a hairdryer, and a bidet.

The room was reasonably large and had a wake-up service. the hotel had a marvelous and strategic location close to other restaurants and Zenko-ji Temple.

This place is fantastic, clean, with a gorgeous view of the valley, a huge unit, nice decor, and kind staff towards all guests.

The employees here are really friendly and they definitely deserve a solid 4-star rating. 😊

We stayed at this place and found it to be a great hotel. The location was as close to the JR station as we thought when we booked, making it very convenient for us to travel around. It was also close to the street that leads up to the Zenkoji temple, which was quite ideal for exploring the area. The staff were all very friendly and accommodating, providing excellent service throughout our stay. The room was a good size, much larger than other Japanese hotels we have stayed at, and it was always kept clean. The amenities provided, such as the welcome drink and the Wi-Fi in the rooms, added to our overall comfort. We would definitely recommend this hotel, especially for families.

Spacious room, great views, helpful staff, convenient location, nice breakfast.

Nothing for me.

This hotel is a great value for the price. Although it's not as close to the train station as we thought, the numerous amenities make up for it. the breakfast was a real standout, with plenty of healthy options to choose from. the rooms are a bit on the smaller side, but still adequately sized and very comfortable with great views of the city.

The lack of nearby restaurants was a bit of a disappointment.

The bed was comfortable and the bath was spacious with plenty of hot water. I appreciated the curtains blocking out the light at night, ensuring a restful sleep. The breakfast options were delightful, offering both traditional Japanese and western styles. Parking was convenient and easily accessible from the main road. Despite some minor inconveniences, the staff were helpful and accommodating.

the staff was incredibly friendly and professional, always anticipating our needs. the room itself was spacious and well-maintained, with daily cleaning to keep it tidy. I particularly appreciated the complimentary bottled water and the high-quality green tea bags provided. the hotel exuded a sense of tradition, which added to the overall charm of our stay. Plus, the view from our room was absolutely breathtaking, overlooking the majestic mountains. We even had a comfortable couch area where we could relax with our children. the hotel's location was convenient, with an easy walk to the Zenkoji Temple. the staff was extremely helpful in providing detailed maps and information on visiting the snow monkeys.

Nothing not to love! 😊

Great location near city center and Zenkoji temple, also close to JR station. Many tourist spots nearby. Good breakfast with a variety of options. Friendly and helpful staff.

Can honestly say there wasn't anything not to like.